Payment & Pricing
PRICING & CURRENCY CONVERSION
All prices listed on the website are in your local currency. If you need to calculate the price in a different currency, we recommend using this online currency converter.
We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal payments.
USA STATE SALES TAXES
Yes, Her Royal Hair will charge GST (Goods and Sales Taxes) and also PST (Provincial Sales Taxes) to some Canadian provinces . Those taxes are not charged to international customers (USA and other countries)
These collected taxes are mandated by the local governments and Her Royal Hair in no way benefits from this and directly pays the amount collected to Taxes.
INTERNATIONAL TRANSACTION FEE
Her Royal Hair is a Canadian operated-company based in Calgary, Canada, with shipping capacity worldwide. If you are ordering outside of Canada, your credit card company or bank might charge you a fee of $1-$10 that might display as if it was charged by Her Royal Hair. This fee is not charged by Her Royal Hair as it is charged directly by your bank because you are purchasing something outside of your country of origin. We cannot refund this fee as it is not charged by Her Royal Hair. Please contact your credit card provider or bank directly in regards to this charge.
No card information is ever saved at Her Royal Hair and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third party-payment processors.
We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. Her Royal Hair does NOT keep credit card information on record.
SHIPPING AND VERIFICATION
Please make sure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Make sure to also enter the correct shipping address (street number and name, city, state, and zip code) as we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.